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Hello Yvon,
We sincerely thank you for your loyalty and for sharing your positive experience with your pepper mill which has lasted so long.
We're sorry to hear that our new items didn't meet your expectations. We encourage you to file a product complaint if your product doesn't meet your expectations.
Please fill out the after-sales service form available by clicking on the link below:
https://fr.peugeot-saveurs.com/fr/inspiration/B2B
This form, which you will have access to, will allow you to send us all the information and photos necessary to analyze your request.
We are here to help you finalize your claim. Please do not hesitate to contact us if necessary.
Best regards.
Celine.
The Peugeot Flavors Team.